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Refund policy

■ Cancellation by customer convenience (before shipping item)
Within 30 minutes from your order, it is possible to cancel from the purchase history regardless of reason.
※ Except for some service of Rakuten (such as wrinkles and music music)
In our shop, if you go over 30 minutes or more from your order, you do not accept cancellations due to customer convenience.
Please note.

■ Customer money refund
We do not accept refunds by customer convenience in our shop.
remarks:
Please contact us by phone or email that you want to refund.

■ Exchange by customer convenience
If the following conditions apply to the following conditions, we will exchange products etc.
Correspondence:
If you wish to replace the product with your request from our customers, please return to here, and exchange arrivals will be replaced as soon as possible. 〒 869-1101 Kikuchi-gun Kikuchi-gun Kikucho-gun, Kikuchi-gun, Kikuchi-gun, Kikucho-gun, Kikucho-gun, Kikucho-gun, Kikucho-cho, Kikuchi-gun, please note that you should pay for shipping costs.
Correspondence period:
If you are contacted within 5 days after the product arrival
Return Shipping:
Customer burden
Reproduction fee:
Customer burden
remarks:
The arrangement of the same product may not be able to respond to the exchanges. Please note that at that time.



■ Refund due to defects such as products
If it applies to the following conditions, I will refund it.
Correspondence condition
Regardless of the use of the product, we will respond only to the phone or email in the response period.
Correspondence period
If you have contacted within 7 days after the product arrival
Refund amount
Commercial price full amount
Return shipping
Burden of stores
remarks
Please contact us by phone or email that you want to refund.

■ Replacement by problems such as goods
If the following conditions apply to the following conditions, we will exchange products etc.
Correspondence condition
Regardless of the use of the product, we will respond only to the phone or email in the response period.
Correspondence period
If you have contacted within 7 days after the product arrival
Return shipping
Burden of stores
Rewriting fee
Burden of stores
remarks
The arrangement of the same product may not be able to respond to the exchanges. Please note that at that time.

■ Cancel, refund / exchange contact
telephone number
0584-71-4978

Inquiry form
https://mikage-craft.com/pages/%E3%81%8A%E5%95%8F%E3%81%84%E5%90%88%E3%82%8F%E3%81%9B

Purchase history list
■ Return destination
address
〒 503-2213 Ogaki Prefecture Akasaka-cho, Ogaki, Gifu Prefecture 1805
telephone number
0584-71-4978